We want you to be totally satisfied with our products and services.
There may be times when you will need to return a product purchased from one of our stores. Our Returns Policy is designed to assist you with your return.You can make "Return request" online for single order, item or entire order. The Return cost will all by TGILIVE. For any other reason cause 2nd returns, the shipping cost will all by customers.
Please contact our costumer service when you change your mind or find there has some issue with products within 10 days, we will help you to apply Returns. We will send you "Return request Form" by e-mail, please fill in all the information it needs and make sure all product had original package specily without damage and using. After we recieved your request by e-mail, TGILIVE will send courier to recieve items, We will keep contact you by e-mail to follow up all status.